According to the Law of Ukraine "On Access to Public Information", a response to an information request shall be provided no later than five business days from the date of receipt of the request. If the request relates to the provision of a large amount of information or requires the search for information among a significant amount of data, the term for consideration of the request may be extended up to 20 business days with justification for such an extension.
If the request for information is received by the University by mail in any form, the mail envelope shall be marked "Request for public information". Public information upon request is provided free of charge. However, if the satisfaction of the request for information involves making copies of documents with a volume of more than ten pages, the requestor shall be obliged to reimburse the actual costs of copying and printing.